Returns & Replacement Policy

At boAt, we ensure a seamless experience by offering a 7-day replacement policy for products that arrive damaged, defective, or different from what was ordered. Please ensure the item is in its original packaging with all accessories and the invoice included.

Return Process

• 1.
  Initiate Request

  Visit our Support Portal and enter your Order ID and phone number to select the item you wish to return or replace.

• 2.
  Quality Inspection

  Upload clear images or a short video of the product highlighting the technical defect or physical damage for our team to review.

• 3.
  Reverse Pickup

  Once approved, a courier partner will be assigned to pick up the product from your doorstep within 24-48 hours.

• 4.
  Resolution

  After the product reaches our warehouse and passes the final quality check, we will dispatch a brand-new replacement unit to you.